Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Lucky Star India, we are committed to promoting responsible gaming practices. Online gaming should be enjoyed as a form of entertainment only—never as a way to earn money or solve financial problems. Please remember that the house always has an edge, and all games are based on chance. Only play with money you can afford to lose, and never gamble as a solution to financial difficulties.
Age Verification & Legal Compliance
In India, online gaming is restricted to individuals who are 18 years of age or older. By accessing Lucky Star India, you confirm that you meet the legal age requirement in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not use our platform.
Warning Signs of Problem Gambling
If you recognize any of the following behaviors, you may be developing a gambling problem. Please seek help immediately:
- ☐ Spending more time or money on gaming than intended
- ☐ Chasing losses by gambling more to recover money lost
- ☐ Hiding gambling activity from family, friends, or partners
- ☐ Feeling anxious, irritable, or restless when trying to reduce gaming
- ☐ Gambling to escape problems, stress, or negative emotions
- ☐ Borrowing money or using credit to fund gaming
- ☐ Neglecting work, school, family, or personal responsibilities
- ☐ Lying about the extent of your gaming activities
- ☐ Losing relationships or opportunities due to gaming
- ☐ Failed attempts to cut back or stop gaming
Self-Help Tools & Controls
Lucky Star India provides several tools to help you maintain control over your gaming habits:
- Deposit Limits: Set a maximum amount you can deposit in a specified period (daily, weekly, or monthly).
- Loss Limits: Set a cap on the amount you're willing to lose during a gaming session.
- Reality Checks: Receive periodic notifications during gaming sessions to remind you of the time and money spent.
- Session Timers: Set automatic reminders to take breaks from gaming.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account. During self-exclusion, you cannot access your account or place bets.
To enable any of these tools, visit your account settings or contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, professional help is available. We recommend contacting the following organizations:
India
- All India Gaming Federation (AIGF): Promotes responsible gaming standards in India
- National Mental Health Programme (NMHP): Government initiative offering mental health and addiction support
- AASRA (Assistance for Alcoholism, Substance Abuse, Rehabilitation and Addiction):
Phone: +91-22-27546669 | Website: www.aasra.info
International Support Services
- GamCare (UK): www.gamcare.org.uk | Phone: 0808 8020 133
- GamStop (UK): www.gamstop.co.uk | Self-exclusion service
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org | 1-800-GAMBLER (1-800-426-2537)
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Provides resources on gambling addiction prevention
If You Need Help, Reach Out Now
Problem gambling is a real condition that affects millions of people worldwide. If you are experiencing signs of problem gambling, please seek professional help immediately. There is no shame in reaching out—support is available, and recovery is possible.
Contact one of the organizations above, speak with a trusted family member or friend, or visit a mental health professional. Your well-being is important to us, and we are here to support you with the tools and resources you need.
Remember: Gaming should be fun, not harmful. Play responsibly.